Return & Refund Policy

Last Updated: July 2026

At MH Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Returns are accepted within 7 days of receiving your order.
• Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
• Products that are damaged due to customer misuse are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Items marked as Final Sale.
• Gift Cards.
• Products that have been worn, washed, or altered.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Your refund will be processed within 5–7 business days.
• Refunds will be issued using the original payment method, or as agreed with the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will arrange a replacement or refund after verification.

Exchange Policy

We offer exchanges for:

• Wrong size (subject to stock availability).
• Defective or damaged products.
• Incorrect item received.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our mistake (wrong or defective item).
• Shipping charges are non-refundable unless otherwise stated